Internship Report 5 Star Deluxe Hotel MAURITIUS
Starting Point:
I was looking for an internship of 5 months that has to be completed in relation to my third year study. The internship had to be in any management field, as the study I am doing covers all management aspects. I especially required something or with children, as in the past I have had a lot of experience with children, something in event, or something in a hotel due to the fact that my study abroad was focused on hospitality industry.
Alumno Astralis:
Alumno Astralis somewhat does everything for you. It searches for an internship in relationship to your specified request. It also looks for housing, this is really a plus point as in a way you a guaranteed a place to stay the moment you arrive in the foreign country. Furthermore if more people are doing there internship in the same country it is nice to live together as you meet new people directly. Alumno Astralis also has a pick up service from the airport which can be quiet handy if you have never traveled before hand.
The internship
My particular internship is divided into two parts. My first two months are spent in the marketing department. This sector of a hotel in Mauritius is real interesting. This is due to the fact that the hotels here work in connection to tour operators in addition the hotel provide different rates in relation to the country in which the hotel is being sold in. I was mostly responsible for contracting, eductours, checking that the information on the brochure was correct etc…
The other sector I will be placed in is quality management. This sector will be a real challenge as the hotel does not have HACCP system introduced, so that will be one of tasks to settle in the system. Furthermore I will be organising excel sheets for the guest comments etc
I am learning and will have learnt a great deal in the hospitality environment. Furthermore, the importance of marketing for a hotel, the important of quality management in a deluxe hotel, and the importance for the employees to understand the concept of a HACCP system.
Sabine Schoen, from The Netherlands - 2008
Internship Report Leading Tour Operator MAURITIUS
Starting Point:
I was looking for a challenging Marketing / PR internship at an entertainment or tourism organisation.
I have worked at a leading Destination Management Company in Mauritius. The company owns and manages a number of Mauritian tourism activities, ranging from inbound tour, groups, incentive and cruise ship services, up-market personalized exclusive service, car hire, outbound travel and self catering accommodation.
The company has a team of over 560 qualified and experienced staff of which approximately 200 are at the office in Port-Louis. There are, also, representation offices in the UK, Italy and Spain
The Internship
My internship was at the Groups and Incentives department. During my time there, the main focus was on the project assignment. For my main assignment I had to review, analyse and assess the existing product portfolio of the offer for Overseas Corporate Incentive Buyers since the portfolio was getting out of date. After this, research had to be carried out and a new portfolio of products had to be developed taking into account the specifics of each market (UK, France, Italy, Germany, South Africa, Spain, background, age etc.). Finally, I redesigned the Incentive brochure with different formulations and presentations of the reviewed products. Besides this, I worked along with the staff and handled a side assignment, the company presentation at major trade fairs (like EIBTM, Sea trade).
Experience:
I have learned and seen how this leading Destination Management Company in Mauritius operates and handles big groups and events from the beginning till the end. I have improved my English communication skills and my overall level of English and French has improved a lot as well. Besides my experience at the internship company, I have learned a lot about myself, the Mauritian culture and the way of living there. It was a great experience and adventure to live and work in a completely different culture on the very beautiful island of Mauritius!
Suzanne van der Veeken, from The Netherlands - 2009
